How do I log back into my Microsoft account?
When I purchased my new laptop, I logged in through my email for my Microsoft account. However, now that my laptop has updated, it is asking for me to log back in through that same email. It turns out that this email was recently deactivated due to inactivity, and I don't remember the password. So I am unable to log in, and I am unable to retrieve this email as it has been permanently deleted and it shows that my only option is to create a new account, meaning that I'm locked out of my computer. Is there any way to fix this?
- SharonLv 71 month ago
There is no way to log back into an account that no longer exists. Take your computer to a tech and get them to fix it for you.