Anonymous
Anonymous asked in Business & FinanceSmall Business · 1 month ago

Should businesses be run as cutthroat as possible?

Update:

Sometimes in business doing whats right doesnt mean following the contract. My business has published cancellation policies but we evaluate each request based on the circumstances. Wedding cancelled due to a sudden military deployment. Money fully refunded. Wedding cancelled due to family death. Money fully refunded. Wedding changed due to meddling parent. We negotiate a partial refund. Wedding canceled due to COVID-19. Money fully refunded. I want happy clients........

Update 2:

....and in all the years weve refunded or credited clients less than .01% of gross sales. It actually helps my business being human and understanding that situations change. I get countless referrals that way.

1 Answer

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  • Anonymous
    1 month ago

    Obviously not because "as cutthroat as possible" would include literally cutting throats.

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