Why isn’t Xbox live letting cancel my subscription?

I had other financial obligations come up to where I can’t afford pay 10 dollars for my Xbox live subscription. Right now there’s a f**king systematic problem to where I can’t get to the subscription page and cancel my subscription. This is a really big emergency and there is nobody to call to cancel my... show more I had other financial obligations come up to where I can’t afford pay 10 dollars for my Xbox live subscription. Right now there’s a f**king systematic problem to where I can’t get to the subscription page and cancel my subscription. This is a really big emergency and there is nobody to call to cancel my subscription. I can’t even afford a penny, the bill is due January 9, 2018. I urgently need to cancel my subscription, URGENT AS IN NOW
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