Changing Plain Text to Rich Text?

In AOL I receive emails and can forward proper attachments OK, but if pictures and fonts

are embedded in the actual email, then as soon as I press the Forward button all fonts disappear, text-colour, size and all the pictures disappear completely. If the email says 'look at these lovely pictures' with captions under each one, the captions come out OK in plain type but the pictures disappear. I understand that it's something to do with suddenly being in plain text (I don't know why this happened) and needing to change this into rich text format and not to select HDML....but trying to do this through Tools doesn't work. I chose Tools and Internet Options and then Programs - but the editing seems to only be in HDML with no option to change this to either plain or rich text. What am I doing wrong?

Please answer in very simple language as I'm not computer literate. Thanks a lot.

2 Answers

  • 7 years ago
    Favorite Answer

    Hmm, I can forward from my aol email account just fine. Are you sure you enabled (show images) the pictures before you pressed the forward button?

    and for the record, it's HTML not HDML ;)

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  • 4 years ago

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