How do I get rid of this computer virus? What is it?
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I think I have a computer virus. It disabled my symantec end point protection, won't let me update, disableed ad-aware, won't let me turn it back on, and Malwarebytes scans up ...show more
Update : Rico, my profile is not accepting the update to enable email...
Update 2: So I have tried several thing suggested here, and I am unsure if they ...show more
Other Answers (9)Rated Highest
start computer and tap the F8 key repeatedly until the option screen appears then chose safe mode with networking then open browser and go to safety.live.com this is microsoft's online virus scanner it will scan and remove the intruder for free...or go to malwarebytes.org and download their free scanner...if you know the name of the virus manual removal instructions can be found at bleepingcomputer.com or precisesecurity.com...you can use another computer to download a free recovery tool from Avira.com set your bio's to boot from dvd/cd player then scan your system before it boots up
You have more than one problem.
It disabled my symantec end point protection, won't let me update, disableed ad-aware, won't let me turn it back on, and Malwarebytes scans up to a certain point before it says fatal error - possible TDSS rootkit.
Try the following:
1. boot into safe mode with networking:
2. read & run: (TDSSKiller):
(if TDSSKiller tells you to reboot, reboot back into safe mode with networking)
3. Download free rkill to desktop (iExplore.exe download link):
4. run free rkill
5. without rebooting update & run free malwarebytes, download & run free superantispyware.
Source(s):The above are all free & good & will remove TDSS rootkit, Malware, Trojan, spyware, Hijackers
TDSS rootkit is known to block AVs, windows updates, malwarebytes & a lot more.
Click my name and drop me an email immediately i can help you out remotely.
I have about an hour i can use to try to help you. might take longer remotely. But reply soon adn i can give you instructions.
EDIT well if u want you can publicly put your email or im so i can msg you to help.
reinstall your os and then get Eset to stay protected in future.
Go to safe mode and run an antivirus scan like by microsoft security essentials or kaspersky offline scanner. Safe mode: press F8 on startup before windows loads, or, start menu> run> msconfig> boot tab> tick safe boot. That will remove most of the viruses.
Hope it helps :D
Reset your system or format you disk C and reinstall the operating system.
You can try to install anti-virus softwares and destroy it
U can use AVG OR mcafee AND SCAN UR COMPUTER THEN DELETE VIRUS.
forget AVG that is not a strong virus remover. go to www.majorgeeks.com
download two programs one is called Advanced System Care 3 the other is called Remove IT Pro Anti Virus.
Use the Advanced system care 3 first this will do some things to speed up computer in general and then use the anti virus it is very powerful indeed.
i get rid of many problems this way.
Some of the other suggestions here will help to but definately forget AVG thats a waste of time if you have the level of infection you have now.