Still unable to download an FTP file?

I was told to disable the Windows Firewall, still no luck.
I have a router that has an internal firewall set to On.
I prefer not to disable it.
Could this be the cause?
Update 2: I tried with Internet Explorer 7 and Firefox 3.
I have set the Windows Firewall back to On after trying to download without success.
Epson provides a link with that file name.
I had the same problem with HP drivers. been unsuccessful I requested a disk from HP.
Update 3: I added FireFTP 1.0.2.
Tried the link again, still doesn't work.
How do I use the add-on?
On the suggestion to use HTTP, how do I type the link, and where?
2 answers 2