I have downloaded an upgrade of norton antivirus? help me please?

I now can not get on to any messenger site eg yahoo or msn, also some problems with pc now since, I am not very computer literate so any advice would help, thank you in advance xxxx

7 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    The OP refers to ANTIVIRUS, not firewall. Norton isn't very good at overwriting existing programs with upgrades. You really need to strip everything out first and re-install. Take a look at the q&a on Symantec support site

  • Anonymous
    1 decade ago

    The recommendation to get rid of Norton is a good one, as someone else said download AVG free, it gets great reviews in computer mags and I never have any trouble with it. While you are at it if you have no firewall get Zone Alarm (also free) it will check all programs trying to access the net and ask your permission to allow. Allow the ones you want such as MSN and tick the box remember this setting. The following link takes you to the download site. www.zonealarm.com Good Luck.

  • Anonymous
    1 decade ago

    Yes, it's easy enough. Once you have gone into your personal firewall (on Norton) look for the programs and then click to 'permit'.

  • 1 decade ago

    You need to re configure the fire wall. Under the security, configure the programs allowed by the firewall, if you have the icon on your desktop just select it.

  • How do you think about the answers? You can sign in to vote the answer.
  • 1 decade ago

    norton isnt all that good you know i had nothing but problems with it hun and i had the paid for version if i were you trish id remove it click my computer then add or remove then scroll click norton then remove then download avg heres the linkhttp://free.grisoft.com/doc/1 i have had not one problem with this one

  • pfifer
    Lv 4
    4 years ago

    you are able to't get any loose advancements, from norton..you will desire to pay, for an improve..inspite of the undeniable fact that, you will get loose updates, by using clicking on the replace tab..they'll quickly replace to the latest virus threats..

  • 1 decade ago

    its junk, get rid of it, it changes your setting all the time...

Still have questions? Get your answers by asking now.